Refund and Trial Policy

30 Day Free Trial Period (trial is 30 days from start of trial)

Buildant offers a free trial to companies under a 30-day free trial period program. The trial period begins immediately upon account activation. Upon activiation, potential subscribers will be notified by e-mail of the date of their trial's expiration. The free trial period only applies to new customers and does not apply to existing customers that have a subscription plan. Buildant will also not honor a free trial period for customers who were once paying subscribers, cancelled, and then decided to re-instate their subscription to Buildant.

At any time during the 30-day free trial period, potential subscriber (customer) can cancel their account and will not be billed. Buildant does not ask for credit card information to sign up for the 30-day free trial period. If you forget to cancel within the 30-day free trial period, your account WILL NOT BE CHARGED and your access will automatically be cancelled by our customer support team. You will not incur any charges.

In order to continue using Buildant App after the 30-day free trial period, you will be asked to subscribe to one of our subscription plans. You have the option of paying monthly or receiving a discount by paying for a full year of service.

Monthly Billing, Cancellation, and Refund Policies

Buildant charges and collects in advance for use of the Mobile app software service. All services rendered are non-refundable. Once a customer selects a subscription plan and provides billing information during or after the 30-day free trial, Buildant will charge the subscription rate and start the billig cycle. All subscriptions monthly and yearly renew automatically until officially cancelled in writing. Customers can cancel anytime by emailing a notice to: info@buildant.com. Customers will receive an email from Buildant confirming that their subscription to the Buildant service has been cancelled. No refunds or credits for partial months or years of service will be refunded to a customer upon cancellation.

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and the customer is responsible for payments of all such taxes, levies, or duties. The fees that Buildant charges for the monthly and yearly software services exclude taxes, phone, and internet access charges, as well as other data transmission charges. Any currency exchange settlements are based on the customer's agreement with the payment method provider. To sign up for a monthly or yearly subscription plan to Buildant, the customer must provide Buildant with a valid credit card as a condition to subscribing to the software service. Buildant reserves the right to change or modify its fee structure and introduce new charges with at least 30 days prior notice to the customer.

Customers have the ability to upgrade or downgrade their subscription plan at any time. Buildant will charge a pro-rated amount for the different subscriptions during that billing cycle.